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(478) 743-9990
4549 Knight Road, Macon GA 31220

Service Center Manager – Tucker

Northwest is seeking an enthusiastic new leader to fill the position of Service Center Manager for our new office in Tucker, GA.

***Closing date for this job will be Friday, July 31, 2015***

Job Functions:

• Reflects the Northwest Way.
• Responsible for the growth and expansion of the service center internally and externally.
• Builds strong relationships and enhances lives of internal and external customers to create “Customer’s for Life.”
• Plan, direct and coordinate the operations of a service center.
• Administer and communicate corporate written and oral policies and procedures.
• Monitor service center budget.
• Manage service center to meet goals and objectives.
• Trains, coaches and develops technicians, inspectors, helpers and office managers.
• Control and maintain service center equipment, supplies, computers, vehicles, materials and chemicals.
• Assist team of technicians on difficult assignments.
• Assessment of customer pest control needs and delivery of service to customers’ residential or business locations.
• Sales of all Northwest Services including wildlife control and lawn care, so that revenue goals are met.
• Is able to communicate the value of service to customers and to “close the deal.”

Experience:

• 1 to 2 years industry experience and/or training or the equivalent combination of education and experience.
• Stable work history.

Ideal Candidate:

• Acts with integrity by keeping commitments.
• Good communicator.
• Excellent customer service skills.
• Sales oriented.
• Excellent computer knowledge & understanding of MS Office, specifically, Excel & Word.
• Self-motivated.
• Proven critical thinking and time management skills.
• Clean driving record and be able to pass a background check including drug screen.
• Act as a role model by adhering to high standards of behavior and trustworthiness.
• Must be able to obtain a certified operator’s license.
• BA Degree preferred.

Northwest Exterminating is an equal employment opportunity.