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(478) 743-9990
4549 Knight Road, Macon GA 31220

Quality Assurance Field Trainer – Corporate

Our Corporate office in Marietta is looking for a new team member to fill the position of Quality Assurance Field Trainer.

***Closing date for this job will be Tuesday, October 4th, 2016***

Job Functions:

• Reflects the Northwest Way.
• Builds strong relationships with internal and external customers to create Customers for Life.
• Provides extraordinary customer service by creating extraordinary experiences.
• Competent/familiar with all Northwest services.
• Performs service center quality analyses to ensure that work is performed according to Northwest standards.
• Trains, coaches, and develops technical and service training for new team members.
• Evaluates and coaches veteran team members in the field.
• Provides feedback to service center managers regarding service professionals’ performance in the field.
• Communicates well with all Northwest team members.
• Assists in the testing and introduction of new products and services.
• Assists in the development and teaching of relevant training programs and services.
• Educates customers and prospects on all Northwest services.
• Applies appropriate products to labels standards.
• Safely operates company equipment, including company vehicle.

Ideal Candidate:

• At least 2 years of industry knowledge and experience preferred.
• Acts with integrity.
• Extraordinary communicator.
• Excellent customer service skills.
• Proven leadership record in Quality Assurance attributes, i.e. quality of work, personal appearance, etc.
• Self-motivated.
• Proven critical thinking and time management skills.
• Intermediate skill level in MS Office preferred (Word, Excel, Power Point and Outlook).
• Able to identify different learning styles and personality types.
• Able to pass certification tests as required.
• Clean driving record.
• Bachelors Degree preferred.

Northwest Exterminating is an equal employment opportunity.